FAQ

  • Where do you ship to?
  • What is your return policy?
  • What is your refund policy?
  • How do I exchange an item?
  • We ship within the USA + Internationally! 

  • You can return any unworn and unwashed items within 30 days of purchase! If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    To return your product, you should mail your product to: 25503 hwy 392, Greeley, CO, 80631, United States.

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    To complete your return, we require a receipt or proof of purchase.

    There are certain situations where only partial refunds are granted: (if applicable)
    * Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
    * Any item that is returned more than 30 days after delivery

    Please email us at shopwildhaven@gmail.com to get your return or exchange started! 

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

  •   If you need to exchange it for the same item, send us an email at shopwildhaven@gmail.com and send your item to: 25503 hwy 392, Greeley, CO, 80631, United States.